• Uber App Gets a Chat Function to Better Connect Drivers and Riders

    7 days ago - By Car and Driver

    Beginning today, Uber is rolling out a new chat feature to allow drivers and riders to communicate without ever leaving the Uber app. This promises to smooth interactions and eliminate some disincentives built into the way the Uber service and app were configured. - Consider this example: My wife and I went flew to Paris last December. On landing, I connected my phone to the Charles de Gaulle airport Wi-Fi network, specifically so we could call for an Uber ride. Unfortunately, there was some confusion between us and our driver about where we were to be picked up and, because I was on...
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