• Budget Costa Rica Uses Chatbot to Improve Digital Experience

    6 days ago - By Auto Rental News

    Budget Car Rental Costa Rica, with the help of EDNA, has developed an artificial intelligence startup. The Chatbot will improve the digital experience by providing customers with a series of services related to frequent questions, reservations, and quotes in real time, according to the company. Named Franco, the Chatbot will be available both on the webpage of Budge Costa Rica as well as in its Facebook Messenger. Initially, Franco will allow clients to make any frequent questions related to car rentals, and in a second phase, it will also permit car rental reservations through this chat...
    Read more ...